01373 462121 “Because You Matter”
VisionOffering a chain of spa feel experiences where everyone deserves to look and feel great.
Mission StatementWe believe that everyone should have the opportunity to feel great. We aim to offer a wide chain of services that create a positive impact on all our clients through experience and end result. At Eden Beauty we value every client. We invest and train our therapists to the highest industry standards, keeping up to date with current compliance, research and trends,offering the latest treatments and products available and by creating a friendly welcoming relaxing environment. We are committed to providing a professional beauty and holistic service with a conscientious professional team that have a selfless commitment to our clients.
Ethics & Core values
Respect for each member of staff: We respect our staff for who they are and for their knowledge, skills and experience as individuals and team members, we encourage their development and reward their performance
We care about our communities and the environment: We act as responsible corporate citizens by broadening our skills, experience and perspectives through work in our communities and protecting the environment. (CSR on the website)
Customer Commitment: Our customers are the lifeblood of our business and our most important stakeholder. Wow every customer! We develop relationships that make apositive difference in our customers' lives. We put the consumer at the centre of everything we do and surpass expectations, every time.
Integrity: We are honest, transparent and committed to doing what’s best for our customers and company.
Teamwork: We work together, to meet the needs of our customers and to help our company succeed. We have a selfless commitment colleagues and mission statement first.
Good Citizenship: We are good citizens in the communities in which we live and work.
We promote team member growth and happiness: Our success is dependent upon the collective energy, intelligence, and contributions of all of our team members.
Quality: We provide outstanding service that, together, deliver premium value to our clients.
Personal Accountability: We are personally accountable for delivering on our commitments.
Creativity: We believe in empowering our staff to be creative.
Hygiene: We value hygiene preventing infection & so our clients can enjoy their treatments
Civility: we respect all staff and clients by not berating them
Confidentiality: We aim to protect our staff and clients by valuing their privacy by not gossiping and following GDPR Guidelines
Transparency: We believe being genuine open and frank breaks down barriers, builds trust, solves issues and helps with culture fit.
No blame culture: We believe finding the solution to the problem is far more beneficial than looking at who is to blame and seeing how we can prevent it happening again.
Courage: To be able to challenge those that are not being ethical or moral.
Please be aware there is a CANCELATION FEE for appointments cancelled within 24 hours of appointment